Frequently Asked Questions

 

General Information

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Q: Where are you located?
A: We’re located at 4823 Rockbridge Road SW, Suite 7, Stone Mountain, GA 30083 (inside Ingles Plaza). We offer free on-site parking, and our venue is fully accessible.

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Q: What is your maximum guest capacity?
A: Depending on the suite and package, we can host up to 200 guests.

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Q: What types of events can I host?
A: Weddings, receptions, birthdays, corporate gatherings, showers, anniversaries, micro-weddings, repasts, and more.

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Q: Do you host more than one event at a time?
A: No, we never schedule multiple events at once. In some cases, an event may end shortly before another begins.

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Q: What time do events end?
A: All music must end by midnight, and the venue must be completely vacated by 12:00 a.m.

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Q: Do you have a changing room?
A: Yes, we provide a private changing room for wedding events. For other occasions, our restrooms are spacious enough for comfortable outfit changes.

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Q: Can the lobby be decorated?
A: No, the lobby is a shared common area and may not be decorated.

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Q: Do you offer décor services outside your venue?
A: Absolutely. Our team can bring the Classique touch to the location of your choice.

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Packages & Pricing​

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Q: What event packages do you offer?
A: We have packages designed to fit a variety of styles and budgets. Full details are available under the Packages tab:

• DIY Package – Includes setup and breakdown of tables, Chiavari chairs, and linens.

• Essentials Package – Everything in DIY, plus uplighting, chargers, and candle décor.

• Classique Classic Package – Includes upgraded centerpieces, specialty chairs, photo area, floor wrap, and cleanup.

• Classique Luxe Package – Our luxury package, featuring ceremony and reception décor, champagne wall, monogrammed dance floor wrap, grand centerpieces, sweetheart table, uplighting, concierge service, and more.

• Weekday Weddings (Mon–Thurs) – Intimate packages starting at $650, ideal for smaller ceremonies.

• Micro Weddings – Up to 30 guests, including ceremony, champagne toast, décor, dance floor wrap, and light refreshments.

 

Q: How much do the suites cost?
A: Pricing depends on the suite, guest count, package, and time of day (before or after 5 PM). Please see the Packages tab for detailed rates.

 

Booking & Payments

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Q: Is there a retainer fee?
A: Yes. A 30% non-refundable retainer is required at booking to secure your date.

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Q: When is the balance due?
A:

• Weddings → Paid in full 2 months before the event.

• Other events → Paid in full 2 weeks before the event.

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Q: Is there a refundable damage deposit?
A: Yes. A $400 cash deposit is required on the day of your event and refunded within 14 business days if no damages or violations occur.

 

Q: What forms of payment do you accept?
A: Cash (Zelle & CashApp), online card payments (credit cards & PayPal with a 3.5% fee), and local checks (returned checks incur a $50 fee).

 

Q: Do you offer payment plans?
A: Yes—please call us for details.

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Cancellation Policy

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Q: Can I cancel my booking?
A: Yes.

• Cancel 60+ days before → Receive a 20% refund (minus the non-refundable retainer).

• Cancel within 60 days → All fees are forfeited.

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Vendors & Entertainment

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Q: Can we bring in our own vendors?
A: Yes. Outside caterers, decorators, and DJs are welcome, but they must follow venue rules. Please note: our prep kitchen is for warming and reheating only—no cooking or baking.

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Q: Do you provide food warmers if we bring our own food?
A: No. Food warmers are reserved for our Classique preferred caterer.

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Q: Can you provide vendors?
A: Yes. We can connect you with trusted caterers, DJs, photographers, and more.

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Q: Is there a dance floor or stage?
A: Yes.

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Setup & Cleanup

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Q: Do you provide storage space for our items?
A: No. Each vendor is responsible for their own supplies.

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Q: Do you rent your supplies?
A: Yes. Our supplies and centerpieces are available for rent.

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Q: Who is responsible for cleanup?
A: Renters are responsible for cleanup, including stacking chairs/tables and disposing of trash. If cleanup is not completed, a $200 fee will be deducted from your damage deposit.

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Q: Can we decorate the space?
A: Yes—with a few guidelines:

• No nails, screws, hooks, or adhesives on walls/floors.

• All décor must be pre-approved by management.

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Liability & Responsibility

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Q: Am I responsible for damages?
A: Yes. Renters are liable for any damages, and repair costs may be deducted from the damage deposit.

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Q: Is the venue responsible for lost or stolen items?
A: No. Please secure your valuables.

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✨ Tip: To avoid last-minute surprises, we recommend scheduling a tour, reviewing your package, and confirming details with our Event Manager at least 21 days before your event.